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Working hours:

133 – Technical Support

The service is live daily between 08:00 until 22:00 (public holidays included)

133 – Billing issues / General information & Subscribe to Primetel

Monday – Friday: 08:00 a.m. – 08:00 p.m. Saturday: 08:00 a.m. – 04:00 p.m.

+35722102210 - Customer Service from abroad

Address / Head Office:

The Maritime Centre

141 Omonoias Avenue

3045 Limassol

Online Service

Online Support was created especially for you!

In order to find answers to your queries, choose your preferred method of contact as listed below and a representative will help you instantly to..

  • subscribe to Primetel services.
  • solve any technical issues.
  • find new services.
  • get a new smartphone.
  • answer any questions.
  • surf the web with ultra-fast internet speeds.
  • play video games with low delay.
  • get ultra-fast download speeds up to 1Gbps.
  • get ultra-fast upload speeds up to 250Mbps.

Click here to speak with one of our representatives over Facebook Messenger


You need to be able to access your Facebook account on the device you are using.

Click here to speak with one of our representatives over Viber


You need to be able to access your Viber account on the device you are using.

Click here to speak with one of our representatives over WhatsApp messenger


You need to be able to access your WhatsApp account on the device you are using.

Alternatively save the number 95133133 into your contacts and send us a message on WhatsApp.

This service is for messaging only, calls are not supported.

Book a virtual appointment with one of our representatives!

Click on the link above and book your appointment today, you will need to have ZOOM Meetings installed on your pc/smartphone.

After booking your appointment you will receive an email confirmation with a link to use on the day of your appointment so keep that safe.

VIP service from the comfort of your home, send an “empty” SMS message to 8585 and a representative will contact you as soon as possible to help you with any enquiries.

Contact Form

Click here to get in touch using our Contact Form and we will get back to you within 48 hours.